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Email notifications

Booking emails for travelers and admins, templates, placeholders and test sends.

1 min read Updated

On this page

Settings → Email Notifications.

Sender#

The From name and email, and the admin recipient for new bookings.

Templates#

For travelers: booking received, confirmed, cancelled, trip reminder and email verification. For admins: new booking, cancellation and new inquiry. Each has a subject, heading and additional content; use placeholders such as the booking code, traveler name, item, dates and total — the list is on the screen.

Good to know#

  • Emails are responsive HTML with a plain-text part.
  • They are sent in the background and never twice for the same status.
  • The trip reminder goes out a set number of days before departure or check-in.
  • Every template has a Test This Email button.